Saturday, March 17, 2012: 8:45 AM-10:00 AM
Convention Center: Room 103
AAPAR/Administration and Leadership Development Council
| Speakers: | Lorri Francis Engstrom, Kutztown University, Kutztown, PA; and Del Engstrom, Ursinus College, Collegeville, PA |
You’ve got a teammate who’s antagonistic, a staffer who’s angry, and a colleague who's cynical. How do you get people to do what you want in difficult situations like these? Team leaders are presented with these challenges and are often lost about how to empower team members to communicate and collaborate. This session will provide strategies that can help you turn your team into courageous and capable followers.