Scheduled for
Research Consortium Free Communication. Measurement: Test and Scale Development
, Saturday, March 31, 2001, 7:30 AM - 8:30 AM,
Service Quality Assessment Scale: An Instrument for Evaluating Service Quality of Health Fitness Clubs
Eddie T.C. Lam
1
,
James J. Zhang
2
,
Ronald Frankiewicz
2
,
Dale G. Pease
2
and
Barbara E. Jensen
3
, (1)Cleveland State University, OH, (2)University of Houston, TX, (3)Springfield College of Health, MA
Back to the 2001 AAHPERD National Convention & Exposition